SHIPPING & RETURNS

 

SHIPPING

$10~ domestic ground shipping. Express shipping methods are also available.

Regular orders ship within 7~10 business days directly from our PERTH studio. 

 Expedited orders usually ship the next business day.

 

RETURNS

We hope you love every item in your order but if something doesn’t work for you we accept qualifying returns and exchanges if requested within 14 days of receipt. 

 

RETURNS PROCESS & GUIDELINES
 
You can initiate a return by replying to your order confirmation or emailing info@siistudio.com with the following details:
  • Order number
  • Items you’d like  to return/exchange
  • Reason for return/exchange

Once accepted we will provide you with a shipping label.  Please carefully pack the items so they will not be damaged in transit, include receipt or order number, and ship them within 3 days of receiving the label.  Refunds are processed within 5 days of receiving the goods back, with a flat shipping/packaging fee of $15 deducted from the refund amount. No fee is deducted from exchanges or store credit.

 

INTERNATIONAL RETURNS

We accept international returns according to the above policy and guidelines, however we do not provide a shipping label and it will be your responsibility to ship the item(s) back to our PERTH studio.  To initiate an international return please reply to your order confirmation or email your order number to info@siistudio.com